GPTLDR Monday Brief - 002

GPTLDR Monday Brief #002

Week of May 5th, 2025

GM, 

This is the first drop of our weekly Monday Brief.

Every Monday morning, we'll curate interesting reads to help you better navigate AI across your people, operations, technology, and strategy.

In today’s brief:

• 👥 Talent & Teams – soft skills and middle management in the AI age

• ⚙️ Operations & CX – scaling AI across the organization

• 🖥️ Technology – security, data fragmentation and AI in 2027

• 🏁 Strategy & AI Use Cases – use cases and board level AI governance

👥 Talent & Teams

• Why soft skills matter more in the age of AI

• What it means to be an AI augmented leader

• Why AI demands a new breed of leaders

• HBR: What’s the future of middle management?

• Tech hiring, is this an inflection point?

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⚙️ Operations & CX

• Getting your organization ready to scale responsible Agentic AI

• Scale business development with smart automation

• Where AI really fits into digital customer experience tech

• Having the “AI has arrived” conversation

• Why scaling AI is a marathon, not a sprint

🖥️ Technology

• How Agentic & GenAI are reshaping security operations

• The AI silent killer: Why data fragmentation spells doom

• It’s 2027, what does it look like with AI?

• MIT Technology Review: Cyberattacks by AI Agents are coming

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🏁 Strategy & Use Cases

• Goldman Sachs debuts in-house AI that’s ‘like talking to an employee’

• 5 mistakes to avoid when building an AI factory 

• Toast Masters improves the member experience and enables growth

• How board-level AI governance is changing

• 4 imperatives to help demystify AI use cases

• How Socure booked more meetings with fewer SDRs with AI

• 3 Use Cases for Conversational AI

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